Cancellation terms vary by hotel, rate type, and booking partner. The exact terms for any reservation are shown on the hotel's listing page before you confirm the booking — read them.
Three Common Rate Types
- Flexible / refundable — typically allows free cancellation up to 24-72 hours before check-in. Costs more than non-refundable rates.
- Non-refundable — usually charged in full at booking, with no refund if you cancel. Cheaper but riskier.
- Partially refundable — allows cancellation with a fee, or a partial refund within a specific window.
What to Verify
- The exact cancellation deadline (date and time, in the hotel's local time zone).
- Whether modifications are allowed without a full cancellation.
- Whether the booking is changed automatically if rates drop later (rare, but a few partners offer this).
If Your Plans Change
Contact the booking partner you reserved through — not the hotel directly — to cancel or modify. The partner manages your reservation, refund (if applicable), and confirmation.
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